SHIPPING
ORDERS
Thank You For Your Purchase!
All orders are processed between 3-5 business days unless otherwise stated. You will receive a confirmation email once your order has been fulfilled.
Shipping charges are calculated at checkout. All Domestic and International shipments include tracking details.
LOCAL PICK UPs
Local pick ups are always available from our shop in Kensington Market at 90 Nassau St. Just select Local Pick Up at checkout!
Domestic shipping
As a proudly Canadian-made company providing a living wage and meaningful life balance to our local craftswomen, your loyalty and encouragement move us in every way.Â
Please enjoy free shipping on orders over $250CAD as our way of staying connected and saying a most heartfelt thank you.
International Shipping
USA
All parcels shipping outside of Canada will be sent C.O.D. (Cash On Delivery), with any applicable duties and import fees assessed and applied by local customs agencies to be paid upon delivery. These import and duty fees are the sole responsibility of the receiver and no returns will be accepted as a result of import duties and fees.
To support transparency and peace of mind, we are always happy to share tools to help you anticipate potential duties, or to walk you through a general estimate before you place your order. Simply reach out and we will be here to guide you.
We are committed to maintaining our relationship with our American customers and friends, and will continue to offer free shipping on orders over $250 CAD in response to tariffs imposed by President Donald Trump and as a gesture of neighbourly love and kindness.Â
Thank you for supporting our small and sustainable Canadian business.Â
INTERNATIONAL
International shipments (outside of US) could be subject to local import and duty fees which are the responsibility of the receiver.
A NOTE
We are working hard to provide the most fair and seamless international shipping policies to all of our friends and customers around the world. We are so grateful for your patience and understanding.
Once the package has left our studio, the shipping carrier is responsible for the package. Any delays or lost or stolen packages are the responsibility of the courier. Â
If you have any questions or concerns regarding your shipment please don’t hesitate to contact us. We are always happy to help if we can.
